Welcome to the DQFanFeedback FAQ page, where we address all your queries related to Dairy Queen’s Customer Satisfaction Survey and the rewards you can earn. If you’re new to the survey or need clarification, this guide will provide you with all the answers.
- Question: What is the DQFanFeedback Survey?
Answer: The DQFanFeedback Survey is an online feedback program by Dairy Queen, designed to collect customer insights about their dining experience. The survey helps Dairy Queen improve its offerings, ensuring you always enjoy top-notch food, service, and ambiance.
- Question: How can I participate in the survey?
Answer: To take part in the DQFanFeedback Survey, follow these steps:
- Visit www.dqfanfeedback.com.
- Enter the 10-digit survey code, date, and time from your recent Dairy Queen receipt.
- Answer the survey questions based on your most recent visit.
- Submit your responses to receive a validation code for your reward.
- Question: Where can I find the survey code on my receipt?
Answer: The survey code is located near the bottom of your Dairy Queen receipt. It’s a unique 10-digit code required to access the survey.
- Question: Do I need a receipt to participate?
Answer: Yes, a recent receipt from Dairy Queen with a valid survey code is mandatory to enter the survey.
- Question: What rewards do I get for completing the survey?
Answer: By completing the DQFanFeedback Survey, you’ll receive a free Dilly Bar or another exciting reward as specified on your receipt. Occasionally, additional discounts or special promotions may also be offered.
- Question: How do I redeem my reward?
Answer: After completing the survey, you will receive a validation code. Write this code on your receipt in the space provided. Present the receipt with the code at any participating Dairy Queen location to claim your reward.
- Question: Is there a time limit to complete the survey?
Answer: Yes, you must complete the survey within the validity period mentioned on your receipt, usually within 3 days of your purchase.
- Question: How long is the validation code valid?
Answer: The validation code is typically valid for 30 days from the date you complete the survey. Be sure to redeem your reward within this period.
- Question: Can I participate multiple times?
Answer: Survey participation is limited to one entry per receipt per household per month. Multiple entries using the same receipt will not be accepted.
- Question: Are there any restrictions on who can participate?
Answer: Yes, the following restrictions apply:
- Participants must be at least 18 years old.
- Only legal residents of the United States or Canada can participate.
- Employees, their family members, and affiliates of Dairy Queen are not eligible.
- Question: What if my receipt doesn’t have a survey code?
Answer: If your receipt lacks a survey code, it may not be eligible for the DQFanFeedback Survey. However, you can still download the DQ App to access other exciting offers and rewards.
- Question: Can I combine my reward with other offers or promotions?
Answer: Typically, rewards from the survey cannot be combined with other discounts, coupons, or promotions. Check the terms and conditions on your receipt for details.
- Question: Can I transfer my reward to someone else?
Answer: No, survey rewards are non-transferable and must be redeemed by the person who completed the survey.
- Question: Are there other ways to earn rewards at Dairy Queen?
Answer: Yes! In addition to the DQFanFeedback Survey, you can:
- Download the DQ App to enjoy exclusive deals and a free Blizzard upon signing up.
- Join Dairy Queen’s email list to receive birthday perks and seasonal offers.
- Question: What happens if I face technical issues during the survey?
Answer: If you experience technical difficulties while completing the survey, try these steps:
- Ensure you have a stable internet connection.
- Refresh the page and re-enter the survey code.
- Use a different browser or device. If the issue persists, contact Dairy Queen’s customer support for assistance.
- Question: Can I complete the survey in a language other than English?
Answer: Yes, the DQFanFeedback Survey is available in English, Spanish, and French. You can select your preferred language on the survey’s welcome page.
- Question: Is my personal information safe when I participate?
Answer: Dairy Queen values your privacy and uses your information solely for survey purposes. For more details, you can review the privacy policy linked on the survey’s website.
- Question: How can I contact Dairy Queen for more information?
Answer: For additional queries or support, you can reach out to Dairy Queen’s customer service:
- Website: www.dairyqueen.com
- Phone (U.S.): 952-830-0200
- Phone (Canada): 905-639-1492
- Question: Why does Dairy Queen conduct this survey?
Answer: The survey helps Dairy Queen:
- Understand customer preferences.
- Improve the quality of food and service.
- Ensure a better dining experience for all customers.
- Question: Can I provide feedback without taking the survey?
Answer: Yes, you can share your feedback directly with Dairy Queen through their official website or customer service channels.
Conclusion
We hope this FAQ page has answered all your questions about the DQFanFeedback Survey. Your feedback is crucial to Dairy Queen’s mission to provide exceptional service and delicious treats. Don’t forget to complete the survey and enjoy your well-deserved reward. Visit www.dqfanfeedback.com today and make your next Dairy Queen visit even more rewarding!